Privacy Policy

Print Version Privacy statement
“Go Luxor”  (hereinafter only referred to as “Go Luxor” or ”we”) takes the protection of your personal data as the Data Controller very seriously. We treat your personal data confidentially and in accordance with the provisions of data protection law. This privacy statement informs you about how, to what extent and for what purposes we process the personal data of customers using the “Go Luxor” website and App.

I. SUBJECT OF DATA PROTECTION

Subject of data protection is personal data. Data is personal if it can be assigned to an identified or identifiable natural person. This includes information such as names, addresses, email addresses and telephone numbers.

II. COLLECTION, PROCESSING AND USE OF PERSONAL DATA ON REQUEST

The use of our website and App is generally possible without providing personal data. You are neither obliged to visit this website nor to provide any personal data. If you do not provide us with personal data, you might not be able to use individual functionalities of this website. Otherwise there will be no consequences for you. The collection of users’ personal data on our site is always on a voluntary basis, except in the cases described in the following. We would like to point out that data transmission over the Internet (e.g. communication by email) can have security gaps. A complete protection of data against access by third parties is not possible.
We collect, process and use your personal data, which you have provided us with when booking or registering an account for our member area, to the extent necessary in each case for the following purposes:
1. Registration and execution of the contract

» Data that you provide when setting up an account, such as your name, email address, telephone number, mobile phone number, address and data which will be provided depending on the service you use
» We collect, process and use transaction data regarding your activities on the websites (e.g. purchases, content that you generate or that relates to your account)
» Billing and other data you provide for the purchase
» Data collected in the context of reviews, chats and correspondence on the website or by email, fax and post
» Other personal data that we may ask you to provide for special purposes
» If you voluntarily provide us with additional personal data during registration, this data will also be used for the implementation of the usage relationship.
2. Contact establishment

If you provide us with personal data for the purpose of contacting us, this data will be used by us as this is necessary for the purpose of the respective communication.
3. Marketing

“Go Luxor” may process and use your personal data for marketing purposes, e.g. to send emails with general information or of an advertising nature (newsletter), on the basis of the declaration of consent you have given us.
You can revoke the declarations of consent granted to us in this regard at any time with effect for the future. If you wish to opt-out of receiving these emails from us, please follow the instructions contained in an applicable email you receive from us, which will allow you to opt-out of receiving these types of email communications from us. In addition, you can object to this use – insofar as we use your personal data within the legally permissible framework for e.g. postal marketing measures. In both cases, an email to the following address is sufficient: Info@goluxor.com.
4. Information you provide to Payment Processors

All payments made are processed by a PCI/DSS-compliant (these are payment card industry security standards) payment processing service engaged by us. All information collected by these third-party providers for purposes of processing your payments is not available to us unless you have otherwise provided this in-formation to us in connection with your use of the Websites or our products and services.
5. Aggregate Information

We may share your information with affiliated or unaffiliated third parties on an anonymous, aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.

III. DATA PROCESSING TO ENABLE THE USE OF THE WEBSITE

When you visit our website, we collect the necessary data to enable you to use it (usage data). This includes your IP address and data about the start, end and subject of your use of the website as well as any identification data (e.g. your login data when you log into a secure area). This data is used to provide and design the service according to users’ preference. This data is always deleted as soon as it is no longer required and if there are no storage obligations. For information on the processing of pseudonymous usage profile

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